Frequently Asked Questions

FAQ

Q: Could I have prices of your products?

A: Welcome. Please feel free to send us an inquiry here. We will reply you within 24 hours.

Q: Can I get a sample before the bulk order?

A: Yes, we welcome sample order to test and check quality.Mixed samples are acceptable.

Q: Can we print our logo/ company name on products?

A: Yes, of course, we accept OEM, then need you to provide brand authorization to us

Q:Do you accept product customization?

A:Yes, of course, please provide specific drawings or parameters, we will quote you after evaluation

Q: What is the lead time?

A: The lead time depends on the quantities ordered, generally within 7-20 days after receiving the payment.

Q: What is your Trade Terms?

A: We accept EXW, FOB, CIF, FCA, etc.

Q: What is your payment method?  

A: We accept T/T, Western Union, Paypal, irrevocable L/C at sight, etc

Q: Do you inspect the finished products?

A: Yes, each step of production and finished products will be came out inspection by QC department before shipping. And we will provide goods inspection reports for your reference before shipment

Q: How to solve the quality problems after sales?

A: Take photos of the quality problems and send to us for our checking and confirming, we will make a satisfied solution for you within 3 days.